Managed IT Services

Managing servers, workstations, network equipment, backups, security, and performance.

AMB Computer Services would like to be your partner. We’ll help you navigate the world of technology with a plan that fits your needs and budget:

• We regularly upgrade your applications to improve functionality, compatibility, performance and security.
• We manage hardware and software security programs so you have the fastest and most effective protection possible.
• We audit and test local and offsite backups to safeguard against malware, theft, fires and natural disasters.
• We upgrade and install new hardware and software to keep you current as technology becomes outdated.
• We continually recommend and implement solutions to improve your business and to make your life easier.

All of these systems require regular updates, testing and backups. Have you been skidding by, fingers crossed, hoping your system will last another day, month, year Quality IT Maintenance is much cheaper than hiring an in-house tech guy. We will help you succeed through the ever-changing business network requirements, while you spend your time growing your business.

AMB Computer Services has the unique expertise and ability to deliver complex solutions. We provide IT systems management and support, giving you the freedom to focus on business instead of IT.

Managed Services

Managed services means that we do more work proactively and less work reactively.  When our clients have issues, they are small issues that can be fixed quickly – and remotely.  The work we do prevents small problems from becoming big ones. And because we are familiar with your network, we are better able to fix your problems in a timely manner instead of spending our time (and your money) bring ourselves up to speed on your network each time.

In our early days as a company, we took on clients that preferred ongoing management as well as clients that only called us when something stopped working. We learned that customers that did not sign up for managed services called far more often and spent more money than those with ongoing support agreements.  They also experienced more downtime, more frustration, and it was hit or miss whether they had reliable backups down the road.  They limped along, employees complained about slow computers, and sometimes the office was painted into a corner when it came to compatibility and vendor support for key applications that were no longer supported on old computers.  Despite a non-existent investment in their network, equipment, and maintenance, they often felt it was the fault of their computer support company that they only called as needed.  They dealt with urgent issues far too often and we ran around, putting out fires that could have been avoided.  Nobody was happy.

Hence, we now have low-cost support agreements for all clients, and they are much happier.  And best of all, our agreements are month to month. Our clients remain clients because they are happy with our timely service, communication, and the results – not because they are trapped in an agreement.